: C:\Program Files (x86)\Common Files\Adobe Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool I do still see the following folders in Windows explorer, but Adobe Support says "don't attempt to manually remove folders" Ĭ:\Program Files (x86)\Common Files\Adobe\ Note: I cannot run Windows Uninstall because, following Windows Restore, Windows doesn’t recognize that CS5.5 has been installed. “AdobeCreativeCloudCleanerTool” (see results below) The tool has been replaced with improved installation support mechanisms…Ĥ. The Adobe Support Advisor has been discontinued. Please download Adobe Support Advisor to detect the problem”ģ. Attempts to install from the original install DVD result in the following error, “Installer failed to initialize. Here’s what I have done over and over again for the last SIX WEEKS!ġ. Set Up: Lenovo Y410P, Windows 8.1, CS 5.5 Design Standard Student-Teacher Edition (Yes, I have the media and product code/license key, as I purchased a valid copy in my university student store). Please download Adobe Support Advisor to detect the problem”īackground: Windows 8 became corrupt and I had to perform a full Windows Recovery (the “Remove everything and reinstall Windows” type).Ĭurrent Situation: I am a Senior in College, have Summer finals this week, my Senior project due, I am behind on my job design work, and I am going crazy because I can’t find anything/anyone to help me. Problem: “Installer failed to initialize.
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